Frequently Asked Questions
Home
Frequently Asked Questions
We provide two payment methods:
- ● PayPal
- ● Bank Transfer (For bank transfer details, please reach out to our customer service team.)
Although it’s uncommon to fail the final exam, students will have the opportunity to retake it if necessary.
Absolutely. Organizations can create custom training packages by choosing courses that align with their specific needs and goals for their staff.
No, there are no deadlines for course completion. Learners can proceed at their own pace after enrollment.
Most courses require no specific prerequisites. As long as you have a basic understanding of English and internet access, you can enroll.
Yes, accredited certificates will be awarded upon successful completion of the courses
Digital certificates will be issued immediately after course completion, while physical certificates will be sent out within a few days.
Refunds are available if the order is canceled within 14 days of purchase. Refunds cannot be processed once enrollment is confirmed and course materials are provided.
Students will have access to the courses as long as their subscription remains active.
Yes, the courses can be accessed on smartphones, tablets, laptops, computers, and other devices.
After completing the course, students can verify their certificate by using the ‘Validate Certificate’ option at the bottom of our website.
For any further questions, our support team is available 24/7 at info@trainingcamp.org.uk.