This course, “Customer CRM – Asbestos Awareness,” combines the fundamentals of Customer Relationship Management (CRM) with critical asbestos awareness training. …
What you'll learn
This course, "Customer CRM - Asbestos Awareness," combines the fundamentals of Customer Relationship Management (CRM) with critical asbestos awareness training. You'll learn how to manage customer data effectively while understanding the risks associated with asbestos in the workplace. Designed for those seeking to enhance customer interaction and safety protocols, this course provides practical tools for maintaining compliance, ensuring health and safety, and building stronger customer relationships.
Learning Outcomes:
- • Understand CRM fundamentals and their importance in business.
- • Identify asbestos, its types, and health risks.
- • Implement effective CRM strategies for customer engagement.
- • Recognize areas where asbestos might be present.
- • Follow procedures for safe handling and reporting of asbestos.
- • Comply with asbestos-related safety regulations and guidelines.
- • Integrate CRM practices with safety awareness in workplace environments.
- • Enhance customer trust by ensuring health and safety compliance.
Table of Content
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- Module 01: Asbestos Explained 00:15:00
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- Module 02: Asbestos Identified 00:20:00
- Module 03: Asbestos and the Law 00:25:00
- Module 05: Surveys and Risk Assessment 00:15:00
- Module 07: Asbestos Containing Waste (ACW) Disposal 00:15:00
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Course Info
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