4.7
This course on Customer CRM for Ambulance Care Assistants provides essential skills for managing patient relationships effectively. Learn how to …
What you'll learn
This course on Customer CRM for Ambulance Care Assistants provides essential skills for managing patient relationships effectively. Learn how to use CRM tools to improve patient care, streamline communication, and enhance the overall patient experience. Designed specifically for ambulance care professionals, this course covers customer data management, personalized care approaches, and efficient follow-up practices.
Learning Outcomes:
- • Understand the fundamentals of CRM in healthcare.
- • Manage patient data securely and effectively.
- • Use CRM tools to enhance patient engagement.
- • Improve communication with patients and their families.
- • Develop personalized care approaches.
- • Streamline patient follow-up processes.
- • Foster trust and empathy in patient relationships.
- • Utilize CRM insights to improve service quality.
Table of Content
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- Basic First-Aid Techniques 00:20:00
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- Paediatric First Aid 00:17:00
- Secondary Illness: Breathing Problems 00:15:00
- Dealing With Fractures and Dislocations 00:10:00
- Basics of Ambulance Care 00:18:00
- Manual Handling Hazards and Injuries 00:35:00
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Course Info
Rating
4.7
8
Level
Intermediate
Updated
October 11, 2024
Duration
1 year